Reclaim Your Screen From Scammers

Reclaim Your Screen From Scammers


Q. My husband periodically receives a warning box telling us to contact Microsoft because of viruses. We cannot close it, so we turn the computer off and wait a few minutes before turning it back on. Local computer gurus have run scans three times and say that we are not infected with a virus. What can we do?

A. The persistent warning boxes sound like they are part of the ongoing blight of “tech support” scams that have plagued computer users for years. In some cases, the “virus alerts” are merely deviously scripted web pages or advertisements that can take over the screen and make it look like a realistic message to spook you into opening your wallet.



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